Terms and conditions

Last updated: 28/09/2026

  • About these terms. They cover use of the SANA website and should be read with the Privacy Policy and the booking policy shown at checkout.

  • Our services. SANA provides naturopathic and clinical nutrition consultations, personalised care planning, pathology recommendations and access to functional testing. All consultations are online, for people aged 18 and over who are in Australia. Care is complementary and does not replace your GP or another medical specialist.

  • Bookings, payment, cancellations and refunds. These are set out in the booking policy shown before payment and apply to every booking. Prices are as displayed at booking and may change, but a confirmed booking is not affected.

  • Consent form. After you book, we send a consent form with your intake form, to be completed before your first consultation.

  • No guaranteed outcomes. Individual responses vary, and no cure or specific result is promised.

  • Website content. Content belongs to Breianna Dunks trading as Sana Health and may not be reproduced without written permission. It is educational and is not medical advice.

  • Your rights. Nothing in these terms excludes your rights under the Australian Consumer Law.

  • Feedback and complaints. Please email info@sanahealth.com.au first, and we will respond within 5 business days. You can also contact the Naturopaths and Herbalists Association of Australia, or the health complaints body in your state or territory (in NSW, the Health Care Complaints Commission). SANA practises in line with the Code of Conduct for Australian Naturopaths and Western Herbal Medicine Practitioners, and a copy is on our website.

  • Governing law. New South Wales law applies, and disputes go to NSW courts.

  • Changes and contact. We may update these terms, and the current version is on the website. Contact: info@sanahealth.com.au.